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How to Fix ‘cancelled by another authentication’ Error Message?

Do you get an error message “canceled by another authorization”, when trying to add the fingerprint of the touch ID on your MacBook Pro? You can fix it if you follow the below steps. 

Contents

Steps to Follow:

Method 1: Update the OS to the latest version

  1. Go to App Store.

  2. Select Updates in the top menu.

  3. In that select Software Update.

  4. Click Update.

  5. It will take some few seconds for Mac OS download and installation.

  6. Mac will automatically restart when installation done.

Method 2: Restart Mac

So many problems get fixed if you restart it once. this is achieved by three different way.

Action 1: Press the power button and, in the new dialog box, click the Restart button.

Action 2: Go to the Apple key and then click Restart.

Action 3: Press Control, Command, and Power button at the same time.

Method 3: Changing keychain password

Step 1: Open Keychain Access

Step 2: Go to login

Step 3: Select Change Password for Keychain

Step 4: Add a Touch ID finger again.

Now try it whether it is fixed or not.

Method 4: Try to Open in Safe Mode

  1. Start Mac and then Press and hold Shift immediately.

  2. Release Shift key when viewing the login window.

  3. If your start disk is encrypted with FileVault,then you need to log in twice. One is for ‘unlock the startup disk’ and other is for’log in to the Finder’.

Method 5: Remove and Readd fingerprint to Touch ID

Steps to Remove Fingerprint:

  1. Go to Apple Menu icon.

  2. From the drop-down select System Preferences.

  3. Click Touch ID.

  4. Now you register the fingerprint of yours and wait to see the ‘X’ mark.

  5. Click on that ‘X’.

  6. Now Enter the password which you want and Click OK.

  7. A pop up will display now and ask you to confirm Delete the fingerprint registration permanently.

Steps to Add Fingerprint:

  1. Click on the Apple Menu icon.
  2. Select System Preferences in the drop-down menu.
  3. Click Touch ID and then Add a Fingerprint.
  4. It asks for your password. Enter your user password.
  5. Place your finger over the prompt area.

That’s it. You did it.

Final words:

This is implemented to make your iCloud keychain safe in spite of any auto-fill. It helps to keep your Mac book pro secure.

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